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Pagovision AI - Enterprise Hospitality Solutions
FORTUNE 100 READY SOLUTION

The End of
"Please Hold."

A turnkey AI concierge that integrates flawlessly with your PMS. Eliminate operational friction without sacrificing the luxury touch.

Trusted by executives at Top 5 Global Chains
P

Concierge AI

SYSTEM ACTIVE • 99.9% UPTIME

I need to modify my reservation for the Smith party. Adding one guest.
ACCESSING PMS: ORACLE OPERA...

Done. Updated Smith party to 3 guests. Rate adjusted automatically.

Connected to: Live Sync: CRM/PMS

SEAMLESS TURNKEY INTEGRATION WITH

ORACLE HOSPITALITY SALESFORCE AMADEUS SABRE CLOUDBEDS MIELE OPERA CLOUD SYNXIS

Operational Excellence,
Automated.

You don't need a chatbot. You need a revenue protection system that respects your brand standards.

Turnkey Deployment

No 6-month implementation roadmaps. We deploy in 14 days with pre-built connectors for major PMS platforms. Zero downtime required.

Enterprise Grade Security

SOC 2 Type II Compliant. End-to-end encryption. We treat your guest data with the same rigor as a bank vault.

Brand-Aligned Voice

A model fine-tuned on your brand guidelines. It speaks "Luxury," not "Robot." It knows your amenities, your tone, and your standards.

INTELLIGENT AUTOMATION

The AI Imperative in
Modern Hospitality

Enhance every facet of your operation with intelligent automation that respects your brand standards.

Reservations, Revolutionized

Our AI handles booking inquiries, modifications, and cancellations with flawless precision, integrating directly with your existing PMS.

Concierge, Unburdened

"What are the pool hours?" "Do you have EV charging?" Pagovision fields thousands of common questions, learning from every interaction.

Operational Efficiency

Eliminate hold times entirely. Free up your front desk and reservations team to provide high-touch, personalized service to in-house guests.

Financial Uplift

Reduce operational costs by automating up to 80% of inbound calls. Increase direct bookings and high-margin ancillary services.

Unlock Guest Insights

Unlock powerful analytics on guest inquiries. Identify trends in guest needs and optimize services based on real-world data.

Scale Across Locations

Effortlessly update your voice assistant and deploy changes across hundreds of sites in real-time. Ensure consistent, high-quality guest experiences.

See the Integration Live

Watch how Pagovision handles a complex request. Toggle between the Guest UI and the backend System Logic to see the code execution in real-time.

01
Identification Guest identifies via voice or chat.
02
PMS Query AI queries PMS for profile & preferences.
03
Execution Action executed. Confirmation sent.
INTERACTION MODEL
I'm arriving late. Can you ensure there's a bottle of sparkling water in the room?
I've been waiting 45 minutes for my luggage! This is ridiculous.
ACTION: Housekeeping Ticket #4092 created.
STATUS: High Priority.
I need a copy of my folio from my stay last week.
Retrieving Folio #998-AZ (Oct 12-14)...
EMAIL: Sent to j.henderson@example.com
core_logic.py
01 SCRIPT: IDENTITY_RESOLUTION

def resolve_identity(input_stream):

payload = VoiceSDK.transcribe(input_stream)

# "This is Mr. Henderson in Suite 402"

guest_profile = PMS.lookup({

last_name: "Henderson",

room_id: 402,

auth_method: "VOICE_BIOMETRIC"

})

return guest_profile.id # Returns: G-99821

02 SCRIPT: PMS_CONTEXT_QUERY

QUERY (Oracle_OPERA) {

guest(id: "G-99821") {

loyalty_tier # GOLD

preferences {

drink: "Sparkling Water"

notes: "Late Check-in"

}

current_stay { status: "CHECKED_IN" }

}

}

03 SCRIPT: EXECUTE_ACTION

async function dispatchService(intent, user) {

if (intent === 'AMENITY_REQ') {

const ticket = await ServiceDesk.create({

type: 'HOUSEKEEPING',

item: user.preferences.drink,

priority: 'HIGH_PRIORITY'

});

Notification.send(user.device, "On its way!");

}

}

Sentiment Calm
AI Strategy Routine Request
Tone Match Professional
AUDIO SPECTRUM ANALYSIS
Guest: Gold Tier
PMS: Connected
Zero Hallucinations

The Brand Safety Layer

Enterprise brands cannot afford an AI that "invents" policies. Pagovision utilizes a deterministic "Guardrail Architecture."

  • Strict Authority Limits AI cannot comp items >$50 without manager approval.
  • Policy Knowledge Graph Ingests your specific PDFs/SOPs. It never guesses.
INCOMING PROMPT "Can I get a free upgrade?"
Guardrail Active
AI RESPONSE "I can check availability for an upgrade,
starting at $150/night."
Executive Perspectives

Trusted by Global Leaders

"

Pagovision didn't just automate our calls; it elevated the guest experience. It handles the mundane so our concierge staff can focus on the miraculous.

Jonathan St. Claire
VP Operations, Meridian Hotels
65% Reduction in Call Volume
14 Days to Full Deployment
24/7 Guest Support Coverage
100% PMS Integration

Request a Private Briefing

Pagovision is deployed selectively to ensure maximum operational impact for our partners. Provide your corporate credentials below, and an integration architect will reach out to discuss your sector's capabilities.