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Privacy Policy

Last Updated: November 2024

The relationship between Pagovision Inc., operating under the trade name Zynco.io (“we,” “our”), and our customers, website visitors, and users of our services is of utmost importance. We are committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information. Additionally, it includes our Cookie Policy, where we outline the use of cookies and similar tracking technologies on our website.

 

1. Introduction

1.1 Purpose: This Privacy Policy is designed to inform you about our practices regarding the collection, use, and disclosure of personal information that you may provide through our website, services, may be collected through our website or services.

1.2 Scope: This policy applies to all personal data processed by us, whether provided by you directly or collected automatically through our website and services.

1.3 Compliance: We are committed to complying with all applicable laws regarding the protection of your personal data, including, but not limited to, the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other international privacy laws and regulations.

2. Information We Collect

2.1 Personal Data You Provide to Us:

  • Contact Information: Name, email address, phone number, company name, job title, and address when you contact us or use our services.

  • Account Information: Username, password, and other information required for user accounts.

  • Payment Information: Credit card details, billing address, and transaction history for payment processing.

  • Content Information: Any information you provide related to our services, such as marketing preferences, feedback, and customer support inquiries.

2.2 Information Collected Automatically:

  • Device Information: IP address, device type, operating system, browser type, and geographic location.

  • Usage Data: Information about how you use our website and services, including pages viewed, time spent on pages, and links clicked.

  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, pixels, and similar technologies.

2.3 Information from Third Parties:

  • We may receive information about you from third parties, such as analytics providers, advertising networks, and social media platforms, if you interact with our content on those platforms.

3. How We Use Your Information

3.1 To Provide Our Services:

  • To process and fulfill your orders, respond to inquiries, and provide customer support.

  • To personalize your experience and improve our services.

  • To communicate with you regarding your account, services, and offers.

3.2 To Improve Our Services:

  • To analyze usage trends and improve our website’s functionality, content, and services.

  • To send promotional and marketing communications, such as updates to our terms, conditions, and policies.

  • To send periodic informational content, newsletters, and offers (if you have opted in). This could be through email, SMS, or phone calls.

3.3 For Legal and Compliance Purposes:

  • To comply with applicable legal obligations, regulatory requirements, and legal requests.

  • To protect the security and integrity of our services and prevent fraud.

3.4 To Perform Analytics and Research:

  • To monitor and analyze usage trends, services, and marketing strategies.

3.5 To Conduct Surveys and Market Research:

  • We may contact you for feedback, product updates, and improvement opportunities.

4. Legal Bases for Processing Your Information

4.1 Consent: We may process your personal information if you have given us explicit consent to do so.

4.2 Contractual Necessities: We may process your personal information when it is necessary to perform a contract with you or take steps at your request before entering into a contract.

4.3 Legitimate Interests: We may process your personal information for our legitimate business interests, provided these interests do not override your rights and freedoms.

4.4 Legal Obligation: We may process your personal information when necessary to comply with legal obligations.

5. We Share Your Information

5.1 With Service Providers: We may share your information with third-party service providers to perform services on our behalf, such as payment processing, data analysis, marketing assistance, and customer support.

5.2 With Affiliates and Partners: We may share your information with our affiliates, partners, and joint ventures for purposes consistent with this Privacy Policy.

5.3 With Information and Business Partners: We may share your personal information with third parties for promotional or marketing purposes related to offering the best possible service.

5.4 In Business Transactions: We may share your information in connection with any merger, sale of assets, financing, or acquisition of all or a portion of our business to another company.

6. Your Rights and Choices

6.1 Access and Correction: You have the right to access the personal information we hold about you and request correction of inaccurate or incomplete information.

6.2 Deletion: You have the right to request the deletion of your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

6.3 Data Portability: You have the right to request to transfer your personal information to another organization in a structured, commonly used, and machine-readable format.

6.4 Objection and Restriction: You have the right to object to the processing of your personal information in certain circumstances and to request the restriction of processing.

6.5 Withdraw Consent: You may withdraw your consent at any time without affecting the legality of prior processing.

6.6 Opt-Out of Marketing Communications: You have the right to opt out of receiving marketing and promotional communications from us by following the unsubscribe instructions included in those communications or contacting us directly.

7. Data Retention

7.1 Retention Period: We will retain your personal information for as long as needed to fulfill its collection purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

7.2 Criteria for Retention: The retention period is determined based on the nature and sensitivity of the information, the purposes for which it is collected, and applicable legal requirements.

8. Data Security

8.1 Security Measures: We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure or destruction.

8.2 Limited Access: Access to your personal information is restricted to employees, contractors, and agents who need to know the information to perform their job responsibilities.

9. International Transfers

9.1 Transfer of Information: We may transfer your personal information to countries outside of your country of residence, including to the United States, where our servers are located.

9.2 Adequacy Decisions and Safeguards: Personal information transferred outside the European Economic Area (EEA) will comply with applicable data protection laws. This includes the use of Standard Contractual Clauses (SCCs) or obtaining explicit consent.

10. Third-Party Websites

10.1 External Links: Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Children’s Privacy

11.1 Age Limitation: Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

12. Changes to This Privacy Policy

12.1 Policy Updates: We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any updates on this page with the updated date.

12.2 Notification: We will notify you of any material changes to this Privacy Policy by email or through a notice on our website.

13. Contact Us

13.1 If you have any questions or concerns about this Privacy Policy, please contact us at legal@pagovision.com.

14. Cookie Policy

14.1 What Are Cookies: Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owner.

14.2 Types of Cookies We Use:

  • Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems.

  • Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often. They help us improve the website’s performance.

  • Functional Cookies: These cookies allow the website to remember your choices (such as language or region) and provide enhanced, more personalized features.

  • Targeting Cookies: These cookies are used to deliver content more relevant to you and your interests. They may be set by us or by third-party providers whose services we have added to our pages.

14.3 How We Use Cookies:

  • Provide core functionality on our website.

  • Analyze website traffic and improve performance and user experience.

  • Personalize and target marketing and advertising.

  • Provide social media features and analyze traffic.

14.4 Managing Cookies:

  • You can disable cookies through your browser settings. However, please note that disabling cookies may affect your ability to use certain features of our website.

15. Your Rights Regarding Cookies

15.1 Right to Information: You have the right to be informed about the use of cookies on our website.

15.2 Right to Refuse Cookies: You have the right to refuse cookies and can do so by adjusting your browser settings or through our cookie consent banner.

16. Children’s Cookie Policy

16.1 We may update our Cookie Policy from time to time to reflect changes in technology, law, or our business practices. We encourage you to review this policy periodically for any updates.